Workshop on Structured Problem Solving:

Course Length: 2 days

Who should attend the Workshop on Problem Solving:
Anyone and everyone who is required to solve problems effectively. Also this workshop will benefit any team leader, middle or senior manager who faces stubborn problems that just won’t go away. It is also for “high potential” managers who hope to take on more challenging roles in the future.
Prerequisites for attending the Workshop on Problem Solving: None.

Benefits of attending the Workshop on Problem Solving

Attending this workshop will help you:
gain an in-depth understanding of the problem by rigorously identifying and analyzing its context and
component issues.
avoid the urge to jump prematurely to a solution attempt
benefit from the perspectives that other team members bring to the problem
minimize personal biases in decision making
apply innovative thinking to a specific problem
remain open to alternative ideas
look for creative resolution of opposing considerations
identify new breakthrough strategies
effectively manage and negotiate with stakeholder groups
transcend the limitations of standard idea-generating methods, such as brainstorming
generate genuinely new thinking that changes the business landscape

Content:

Type of company culture required to ensure Problem Solving success
Define a process
Select a company process
Map (flowchart) process
Measure the process
Measurement tools: Tally chart, Bar chart, Line chart, Control chart
Identify problem from measurement Data
Identify possible causes using brainstorming, fishbone diagram
Cycle Time Reduction
How to remove non valueadding steps from a process
How to identify root causes of a problem and develop solutions
Analysis methods: Pareto diagram, Scatter diagram
Problem Solving Meeting template
Conduct a Problem Solving Meeting
How to implement what has been covered in the workshop